Table of contents

Preface

A turbulent year

Erna Winters

Chapter 1

News in Brief

Chapter 2

Programs

The Kennemerwaard Public Library fulfils its statutory services within the following three programs:

Development & Fulfilment Program

Participation & Self-Dependence Program

Education Program

Chapter 3

The organization

The year 2020 was also a turbulent and busy year for the organization itself. A reorganization was undertaken, and we began to self-organize our work.

Chapter 4

Marketing, communication, and fundraising

The year 2020 was a challenging year, also in areas of marketing, communication, and fundraising. A great deal of time has been given to internal and external communication on the consequences of the coronavirus measures, but we have gained much information during this disruptive period.